VAT Exemption FAQs

Many of the products on sale form Bridge & Lindsey are eligible for VAT exemption, but what does this mean for you, the customer?

What is Personal VAT Exemption?

A product or piece of equipment that has been specifically designed to assist someone living with a chronic illness or permanent disability, should be available to purchase exempt from VAT. This does not include temporary conditions, injuries (such as broken bones) or minor ailments. Manufacturers of equipment stipulate what items can or cannot be eligible and Bridge & Lindsey use this guidance and information available from HMRC when deciding what we can offer exempt from VAT. The item being purchased must be designed to help with the specific illness or disability that is declared at the time of purchase.

What is Charity VAT Exemption?

Registered charities can claim VAT exemption at the point of purchase. At the checkout stage, click on the check box for Charity VAT exemption and complete the fields for name, address and registered charity number. These details must be as shown on official charity purchase orders and be the charities official registered details. VAT exemption will then be applied to the products being purchased. This declaration is kept securely by us and may be audited and verified by HMRC at any time.

How do you claim VAT Exemption?

When you have selected the equipment you require and added it to your shopping basket go to the checkout and you will see a check box which you can tick to claim VAT exemption. This will be applied to any products in your basket, that can be sold VAT exempt. You will need to complete a declaration that includes the name, address and the Illness or disability of the person requiring the equipment. If you have any doubt about eligibility for VAT exemption, please call or email us so we can guide you. This self-declaration is kept securely by us and may be audited and verified by HMRC at any time.

For any enquiries please get in touch with our experienced team who are always happy to help.